FAQ's
Frequently asked questions
Instant Opinion Google Review NFC Stand Troubleshooting
Instant Opinion introduces an efficient NFC stand solution for collecting Google Reviews, seamlessly incorporating NFC technology to enhance your review acquisition process. Users with NFC-enabled smartphones can effortlessly access the review platform by simply tapping their device on the Instant Opinion NFC stand. This system is designed to work within a 2-inch range of the NFC chip, which is positioned at the top center for iPhones and at the center back for Android devices. Optimal scanning performance is achieved when the smartphone's screen is awake and on the lock screen.
If you encounter any issues with scanning:
01. Check that your phone isn't in airplane mode.
02. Activate the NFC feature by waking your phone with the side button. On iPhones, NFC is always on when the screen is active, whereas on some Android phones, you might need to enable NFC in the settings.
03. Review our list of NFC-compatible phones to ensure your device can read NFC without requiring extra apps. Since 2018, most new smartphones come with NFC, a trend expected to continue with future models.
Leverage the convenience and simplicity of the Instant Opinion NFC stand to streamline your Google Review collection process, making it more accessible and efficient for users.
iPhone Tips
iPhone Tips - Where to scan
On an iPhone, the NFC reader is located in the very top center of the phone, right behind the front-facing camera. The tag will scan from the frontside or backside of the phone.
NFC is always on, starting with the iPhone XR and newer (2018)
Android Tips
Android Tips - Where to Scan
Most Androids scan from the center-backside of the phone.
NFC can be toggled on/off in settings so be sure your NFC is turned on. This will be in settings next to Bluetooth and wifi.
NFC defaults to on. The phone must be unlocked to scan.
Can I change the link on my Instant Opinion Google Review NFC Stand?
Yes, there is a possibility to change the link.
If you have issues please contact support for help
What is the validity period of Instant Opinion Google Review NFC Stand?
Instant Opinion Google Review NFC Stand never expires or has a review limit!
How long does it take to set up Instant Opinion Google Review NFC Stand in my store?
Instant Opinion Google Review NFC Stand only take 5 minutes to setup! Once setup no work is needed after!
Can I use Instant Opinion Google Review NFC Stand to collect reviews for multiple locations of my business?
Yes! You have to individually link each card to separate locations